Social Enterprise Coordinator

September 1, 2023

The Social Enterprise Coordinator (SEC) provides administrative support for CTL’s social enterprises, including Historic 512 and The Resale Shop, and their respective managers. The main duties of this role include assisting in client communication, scheduling and hosting tours, managing social media accounts, creating marketing materials, managing outreach efforts, supply management, and organizes annual Clean Out, Help Out event. This position will provide staffing support for both social enterprises as needed.

RESPONSIBILITIES

• Historic 512

• Manage potential and current client inquiries, responding in a timely and professional manner, communicating the three key selling points of Historic 512.
• Schedule and host tours with potential and current clients, communicating all relevant policies, procedures, and pricing with clients during the tours.

• Manage Historic 512’s social media channels, procuring client photos. Ensure social media efforts lead to increased engagement across platforms, including increased cross promotion with vendors.

• The Resale Shop

• Manage The Resale Shop’s social media channels, posting daily sales. Ensure social media efforts lead to increased engagement and brand awareness across platforms.
• Manage The Resale Shop’s marketing efforts including the creation of marketing collateral. Steward brand partnerships to increase brand awareness of The Resale Shop.
• Monitor and record sales, report weekly sales to the Director of Economic Opportunity, including any obstacles and potential solutions.

• Assist the Volunteer Manager in managing group volunteering including registrations, orientations, and long-term relationship stewardship. Ensure volunteers have a positive and streamlined experience throughout the entire process.
• Organize annual Clean Out, Help Out event including management of vendors, marketing efforts, raffle prize solicitation, and day-of event operations.

• Administrative Support

• Assist managers in ordering supplies for respective businesses, manage vendor relationships, deliveries, and all follow-up communication.
• Provide staffing support for both businesses, as needed.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in marketing, business, communications, or related field preferred.

• A minimum of two years of experience in sales, event planning or operations required.
• Experience managing social media accounts for a business or non-profit.
• Experience working with Square point of sales system preferred.

KNOWLEDGE, SKILLS, ABILITIES

• Demonstrate strong customer service skills.
• Demonstrate effective written and oral communication skills, including the ability to effectively articulate the Center for Transforming Lives mission, vision, and mission message.

• Demonstrate creative, strategic, and analytical thinking skills.

Please send your resume with salary requirements to bjoe@transforminglives.org