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CFS Head Start/Early Head Start

The ERSEA Specialist reports to the ERSEA/Family and Community Engagement/ Program Governance Manager.  In conjunction with the ERSEA/Family and Community Engagement/ Program Governance Manager the specialist collaborates with Center-Based and Home-Based staff ensuring that staff follows and reinforces Agency policies, Office of Head Start Program Performance Standards (HSPPS), and State and Federal Law.

This position will provide regular reflective supervision, coaching, observations, and feedback for staff to provide high quality comprehensive Head Start services. Works closely with the HS management team to ensure provision of quality services for children and families through on-going monitoring and program improvement process.


  • Works collaboratively in providing support and guidance to the Center-Base Family Advocates and Home-Based Home Visitors and other staff as assigned; planning, assigning, and directing work.
  • Provides support and guidance with Eligibility, Recruitment, Selection, Enrollment and Attendance.
  • Provide support in Family and Community Engagement including Socializations, Parent meetings, and child and family trainings.
  • Provide support with Policy Council and parent committee meetings.
  • Works independently and as part of a team; responsible to ensure coverage of caseloads during absences and/or in case of emergencies and disasters.
  • Provides on-the-job onboarding and training to new and on-going staff based on assessment of individual staff needs and contract requirements.
  • Monitors and provides guidance on data entry, reporting, program monitoring, assessment, and improvement.
  • Identifies any individual, Agency or systems problems which impede service to clients and/or productive team work and submit recommendations for problem resolution.
  • Works with Head Start program management team and staff to help address identified gaps in and barriers to service.
  • Ensures program staff, consultants or contractors are familiar with the ethnic backgrounds and heritages of families in the program and able to effectively communicate, either directly or through interpretation and translation, with children who are dual language learners and to the extent feasible, with families with limited English proficiency.
  • Prepares for and participate in meetings, supervision, training sessions and other activities pertaining to Head Start.
  • Keeps abreast of new developments in the field of early childhood development, parent and family engagement, social services, pregnancy and related areas.
  • Supports, reinforces and implements agency policies. Work effectively and cooperatively with other agency staff, collaborating when appropriate.
  • Works in close harmony with all levels in the Agency.
  • Displays sensitivity to the service population’s cultural and socioeconomics characteristics.
  • Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files.
  • Ensures staff follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files, and takes applies appropriate coaching, counseling and disciplinary action to reinforce staff compliance.


  • Bachelor’s degree in Education, Social Work, Psychology, or related field.
  • One to two years’ experience in Early Head Start or related program preferred.
  • Training and experience in providing/receiving Reflective Supervision preferred.
  • Sound organizational and time management skills to manage high and varied activity level.


  • Exhibits initiative, flexibility, creativity, and enthusiasm.
  • Ability to be an excellent representative of the agency to the community.
  • Excellent written and oral communication skills and the ability to read and write complex material.
  • Ability to administer a complex program by being detail oriented, following up on concerns, and understanding the systems which help insure quality of service and accurate record keeping.
  • Excellent interpersonal skills, including the ability to work cooperatively as a team leader and team member.
  • Knowledge and sensitivity to cultural differences.
  • Computer literacy.
  • Ability to gather, analyze, and utilize data efficiently and effectively; and create useful reports to communicate with others.
  • Ability to relate harmoniously with staff and clients of diverse ethnic and economic backgrounds.
  • Valid TX Driver License and maintains insurability on the Agency’s Auto-liability policy and maintains the Texas state required auto insurance liability limits.

Competitive compensation and benefits; wage commensurate with goodness of fit, experience and education.

Please send your resume and salary requirements to

The Center for Transforming Lives disrupts the cycle of poverty for women and their children through homeless services, early childhood education and economic mobility. Founded in 1907, CTL employs 170 professionals focused on building better futures for 1,200 women and their children in Tarrant County.

Center for Transforming Lives is an Equal Opportunity Employer (EOE) and participates in E-Verify