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Residential Care Specialist

For more than one hundred years, the Center for Transforming Lives (CTL) has given participants and their families the tools they need to break the cycle of poverty. Each year, CTL works with over 3,000 people from more than 1,000 families in Tarrant County to provide comprehensive services no matter where they are on their journey from poverty to prosperity. CTL's services are trauma-informed, two-generational, and incorporate best practices rooted in nationally backed research to ensure women and children achieve long-term success.

Center for Transforming Lives has an immediate opening in our growing Housing Services program for a full time (4pm-12am) Residential Care Specialist.

Come be a part of an innovative team that is ‘building better futures’ by doing ‘whatever it takes’ to create success for women and children experiencing homelessness through an ‘in her shoes’ approach. The Lead Residential Care Specialist position supervises Residential Care Specialists assigned to Emergency Shelter and Transitional Housing On-Site residential programs (TH-OSR). The Lead Residential Care Specialist is also responsible for monitoring the milieu and interactions between program participants, activities within the facility, room preparation, and timely submission of work orders. Build safe, trusting relationships with program participants and exercise appropriate boundaries. Be knowledgeable of and responsive to the multitude of issues program participants face such as victimization, homelessness, poverty, substance use/abuse, and domestic/intimate partner violence.


  • Demonstrate a clear understanding of trauma and its impact on adults and children as evidenced by the implementation of trauma-informed care principles through the provision of services and decision-making.
  • Maintain open lines of communication with women served, the Multidisciplinary Team (MDT). Actively participate in MDT Meetings in the review of program participant strengths, needs, service plan goals, and program extensions as requested. Interface with building guests.
  • Maintain and update bulletin boards that include program participant chores, activities, refrigerator and laundry assignments on all residential floors.
  • Monitor supply closets on all residential floors; stock supply closets as needed. Order household supplies as deemed necessary.
  • Dispense and or properly store donations, cleaning supplies and other items provided for the participants and for the residential shelter programs.


High School diploma or GED required. A minimum of one year experience in childcare and positive guidance of youth in a child placing agency, residential, or professional setting. At least one year experience working with women and families in crisis, people who are or previously homeless, and having knowledge and applying trauma informed care. In addition to working with individuals living with various mental health diagnoses and/or recovering from substance/alcohol abuse. Experience working in the social services field with knowledge about available community resources is preferred.


  • Effective written and oral communication skills, including the ability to effectively articulate CTL’s mission, vision, and message.
  • Excellent interpersonal skills and the ability to work well with all levels of management, staff, women and children, work independently with minimum supervision and maximum accountability.
  • Demonstrate cultural competency through the ability to understand, communicate with and effectively interact with people of various cultural backgrounds. 
  • Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines.
  • Knowledge of Windows operating system and Office products. Ability to learn and use any other software programs needed in the operations of CTL programs.
  • Valid driver’s license.

Please send resume with salary requirements to

For more information, please visit If you are ready to be part of a team that is transforming the lives of women and children experiencing homelessness and poverty in Tarrant County, please apply today.

Center for Transforming Lives is an Equal Opportunity Employer (EOE) and participates in E-Verify.